Privacy policy

Draft for legal review. Effective date to be set at launch.

What we collect

Account data: your name, email, business details and payment method (held by our payment processor). Service data: the phone numbers, message bodies, delivery events and consent records you submit so that we can send and receive messages on your behalf. Technical data: request logs with request ids, IP addresses and user agents, kept for security and support.

How we use it

To operate the service, route messages through our carrier provider, show delivery status, bill usage, prevent abuse, meet carrier registration and legal requirements, and support you. We do not sell personal data and do not use message content for advertising.

Mobile information

Mobile telephone numbers and SMS consent collected through the service are not shared with third parties for marketing purposes. They are shared only with carriers and our messaging provider as needed to deliver the messages you send.

Where it goes

Our subprocessors are the messaging provider (Telnyx), hosting (Vercel, Railway, Neon), payments (Stripe) and transactional email (Resend). Each is bound by its own terms and processes data only to provide its service.

Retention

Message bodies and delivery events are kept for the period required to operate the service and meet carrier and legal obligations, then deleted. Consent and opt-out records are kept as long as the law requires. You can request export or deletion through support.

Your rights

Depending on where you live you may have rights to access, correct, delete or export personal data. Write to privacy@textmanner.com.

Security

Transport encryption, hashed credentials, per-tenant data isolation enforced in the database, audited support access and least-privilege keys. Report concerns to security@textmanner.com.

Contact

DataHubz, privacy@textmanner.com.